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All About Ordering StrawberriesAvailable to Ship: Varies, see each variety Ordering Deadline: Until sold out — typically by the end of February Description: Bundles of 25 bare-root plants Special Shipping Requirements: Shipping Ground calculated as usual, by weight and zone. Can ship combined with berries, artichokes, asparagus, horseradish, or conifer seedlings. Available to Ship: Order boxed strawberries as early as possible, as commercial quantities become committed early and orders ship on a first-come basis. Availability dates are harvest-dependent and hard to predict; your order will ship as soon as possible. Digs begin October-December, and availability may continue until May. Be prepared to receive your plants at any time during this time frame. Ordering Deadline: Until sold out — typically by late May Description: Full boxes (800-1500/box) of single bare-root plants. Full Box Plant Quantities: Please note that the case count of a full box may vary (i.e., 800-1500 plants) from one season to the next (this information is tentative when we publish our Fall Catalog). We automatically ship the full box in its packed quantity, unless instructed otherwise. Therefore, please indicate when placing your order if you are flexible or if you must be notified of actual case count prior to shipping. Special Shipping Requirements: Ships separate from all other items, via Fedex Ground to Zone 2,3 & 4 and via Fedex 3-Day to Zones 5+ (unless you assume responsibility for damage). Order Early: Usually, we order finite quantities of plant material far in advance, so we strongly encourage you to place your orders as early as possible. All orders are accepted on a first-come, first-served basis, so when you order, the products are committed to you even if they do not ship until weeks or months later. Shipping Schedule: The Available to Ship date is approximate, but please be aware that we will immediately ship your order when the stock becomes available (either arrives into our warehouse or becomes available to ship direct from a vendor). Delay Ship Dates: Sorry, we cannot accommodate delays in shipping of bare-root items, onion transplants, or citrus and olive trees unless specifically noted otherwise. Cold Climate Bare-root Storage: If you live in a colder climate and cannot plant your bare-root plants immediately, you can easily store them for a few months in a cool, moist place like a root cellar, garage, or basement where they will not freeze. Keep roots covered with soil, wood shavings (not cedar), or sand (tamp to avoid air pockets). Non-Taxable: California sales tax law exempts food-producing plants. Bare-root Limited Replacement Guarantee: If your bare-root tree, kiwi, grape, artichoke, asparagus, or berry does not leaf out, contact our Customer Service by June 1st and return the dead plant to us for inspection. We will issue you a credit for the paid price of that plant (excluding freight) provided it does not show damage (from rodent, mechanical…etc) or root rot. This credit is redeemable toward the purchase of any other bare-root item of your choice the following year (Note: we reserve the right to not issue credit for replacement of already replaced items). Fig, pomegranate, and walnut trees are tricky to grow so our credit for these varieties is limited to 50% of the purchase price. This guarantee applies ONLY to Dave Wilson bare-root or potted trees (fruit and nut), artichokes, asparagus, grape vines, kiwi vines, blueberries, currants, caneberries, strawberries, and horseradish. This guarantee does notapply to flower bulbs, citrus trees, olive trees, onions, leeks, shallots, garlic, potatoes, native plants, or conifer seedlings. Limitation of Remedy: We warrant to the extent of the purchase price only that the seeds or plants sold hereunder are as described on the label within recognized tolerances. No other warranty is given, expressed or implied, (1) of the merchantability or fitness of the seeds or plants for any particular purpose, or (2) against loss due to any cause. We cannot accept any responsibility for the many uncontrollable growing and climatic conditions (soil preparation, fertilization, weed and pest control, temperature control, irrigation…etc.) that must be met to insure the success of your crop(s). Delivery: All fruit and vegetable stock is guaranteed to arrive in good condition. If there is an obvious problem upon delivery (such as damage in transit), call us immediately, so that we can review the situation and come to a quick and equitable resolution. If any item proves unsatisfactory within 30 days of the date of purchase, you can return it for a full refund (excluding shipping charges), subject to the merchandise being in unused, like-new condition and in its original packaging. Please note that special orders, custom seed mixes, live plants (for example, flower bulbs, bare-root trees and berries, onions, garlic, potatoes, and so forth) and beneficial insects are not returnable unless there is an obvious problem upon delivery (if so, call us immediately). Using the return form with your order, send the product back to us securely wrapped, freight prepaid and insured against loss or damage. If a defec-tive product is still under the manufacturer's warranty, we may request that you ship it directly to the manufacturer, so please always call us first.
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