Price DOES NOT include delivery. Ships via FedEx 2 Day to a street address only (no Post Office box). Insects are sent out Monday through Wednesday. Place your order at least 3 business days in advance of desired shipping date. Unless you specify otherwise, we will send your Beneficial Insects on the next possible shipping day. You could also request delayed delivery in the Order-Specific Comments box.
These creatures will die if left in direct sunlight or in a rural mailbox on a hot afternoon, or in cold weather. We only guarantee viability if someone accepts and inspects the insects immediately upon delivery. You must contact us immediately upon delivery if you suspect a viability problem. Because of this, often the best address to use is a work address. If FedEx is instructed to leave the package in a cool, safe place and it’s for a short period of time, viability should not be compromised, but cannot be guaranteed. If no one is available and no instructions have been left, delivery may be re-attempted the next business day. However, viability may be compromised and will not be guaranteed.
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