PLEASE READ THIS IMPORTANT INFORMATION
When placing your bare root orders, please be aware that AS SOON as the trees/plants are available to ship (Dec. for trees, Jan. for plants), we will begin shipping IMMEDIATELY - no matter where you are located !!!
There are several factors why we must ship immediately:
- We can only ship bare root items when they are dormant. With us being located in CA, trees/plants can come out of dormancy well before the rest of the nation is ready to plant.
- We receive our bare root items in successive deliveries. We need to move them out quickly, as our space is limited.
- It is very challenging, if not impossible, to keep track of who gets what when dealing with ten's of thousands of trees/plants and 200 varieties over 3 months, hence we must adhere to our policy.
ATTENTION "POLAR VORTEX" AFFECTED CUSTOMERS
When your order arrives, you should remove it from the outside elements before nightfall. If you will not be present at the destination when the order will be delivered, you should either ship the order to another location or make sure someone will be there to take care of your order.
While your order is hardy enough to withstand freezing temperatures in its box, you definitely should not leave it outside in sub-zero temperatures for days on end.
AS IMPORTANTLY, you then need to open the box, remove the trees/plants from their plastic bag, store them in a basement, cellar or garage, covering their roots with sand, dirt, sawdust or wood chips (do not use cedar that is toxic to the trees) and keep them moist until you are able to plant them in the ground in Spring.