- Use Instructions
- Useful Information
- Shipping Information
Price DOES include delivery. Ships via FedEx 2 Day to a street address only (no Post Office box).
Insects are sent out Monday through Wednesday. Place your order at least 3 business days in advance of desired shipping date (Monday holidays will delay processing of order). Unless you specify otherwise, we will send your Beneficial Insects on the next possible shipping day. You could also request delayed delivery in the Order-Specific Comments box. We can only accept ship dates up to three weeks out.
These are shipped with cold packs in warm months. Do not be alarmed when the cold packs arrive warm or melted, as this will not affect the viability of the product. However, these creatures may die if left in direct sunlight or in a rural mailbox on a hot afternoon, or in cold weather. We only guarantee viability if someone accepts and inspects the insects immediately upon delivery. You must contact us immediately upon delivery if you suspect a viability problem.
Because of this, often the best address to use is a work address. If FedEx is instructed to leave the package in a cool, safe place and it’s for a short period of time, viability should not be compromised, but cannot be guaranteed. If no one is available and no instructions have been left, delivery may be re-attempted the next business day. However, viability may be compromised and will not be guaranteed.
FREE SHIPPING via FedEx 2-Day to the lower 48 states. Ships via FedEx 2-Day to street addresses only. Cannot ship to PO Boxes. Ships directly from the manufacturer (tracking emails will not be sent — please call for tracking information).
Cannot ship to the following states: HI, PR, VI, GU
Ships directly from the vendor. Tracking emails will be sent once the box ships.
Shipping Weight: 2.0 lb
Dimensions: 5.0"L x 5.0"W x 5.0"H