This page explains a limited germination guarantee for eligible seed garlic purchased directly from Grow Organic. It does not guarantee crop survival, bulb size, or harvest yield.
Eligibility and Deadlines
- To qualify for the garlic germination guarantee, plant your garlic by November 15. Submit your claim within 45 days of purchase or delivery, as applicable, or by December 31 of the same planting year, whichever comes first.
- Purchase requirement: The seed garlic must have been purchased directly from Grow Organic.
What the Guarantee Covers
We guarantee that eligible seed garlic will germinate when planted according to our Garlic Planting & Growing Guide. If more than 50% of the garlic fails to germinate and the claim is approved, we will issue store credit—not a refund—for the garlic purchase price, excluding shipping.
What the Guarantee Does Not Cover
We cannot guarantee continued plant health, bulb sizing, or harvest results because soil preparation, fertility, weeds, pests, disease, weather, temperature, irrigation, and other growing conditions are outside our control.
How to Make a Claim
- Allow enough time for emergence while remaining within the claim deadline above.
- Document the planting and the extent of the germination problem. We may require photographs.
- Contact Customer Service before the deadline.
We reserve the right not to issue credit for items already replaced. For other product policies, see Customer Service.
