Understanding the Dormant Tree & Plant Limited Warranty
At GrowOrganic.com, we stand behind the quality of our dormant trees and plants, ensuring that they arrive in excellent condition and leaf out successfully. This warranty covers dormant bare root fruit trees, including pomegranates, figs, and almonds, giving you peace of mind as you establish your orchard or garden.
Key Details of the Warranty
The Dormant Tree & Plant Limited Warranty guarantees that your tree will leaf out, provided you follow the care steps outlined in our product guides and on our website. If your tree doesn’t leaf out by May 15, follow these steps to submit a claim:
- Perform a Scratch Test: Scratch the bark above the graft to check for green tissue, indicating the tree is alive.
- Take Photos: Include close-ups of the roots, graft, and branches, as well as a full shot of the entire tree.
- Contact Us: Notify us via phone or email by June 1 (June 15 for persimmons).
Exceptions to the Warranty
While most dormant trees are covered, some exceptions apply:
- Pecans: Due to their sensitivity, pecans are not included.
- Citrus, Avocados, and Olives: As evergreen plants, these are excluded from the dormant tree warranty.
Steps to Maximize Success
Ensure the best chance of success for your bare root trees by following these care tips:
- Prepare the Planting Site: Remove debris and loosen the soil to encourage healthy root growth.
- Water Consistently: Keep the soil moist but not waterlogged to support new roots.
- Apply Mulch: Use organic mulch to retain moisture and regulate soil temperature.
- Monitor Growth: Check for signs of leafing out and perform a scratch test if needed.
Shop Fruit & Nut Trees
Submitting a Claim
If your tree does not leaf out, submit your claim by June 1 (June 15 for persimmons). Provide all required documentation, including photos, to help us evaluate your case. If approved, you’ll receive store credit for the tree’s purchase price (excluding shipping) to use on a replacement the following season.
Conclusion
Our Dormant Tree & Plant Limited Warranty ensures your success with bare root trees. By following the outlined care steps and submitting claims within the specified time frame, you can enjoy a thriving orchard or garden. Explore our collection of bare root fruit trees and grow organic for life!
